our approach

 












..Providing compassionate care when it matters most..

We believe every child with a serious illness deserves dignity, comfort, and the chance to live fully. Through art, play, and music, we help children express themselves, find joy, and cope with their journey. Your support helps us bring holistic carefamily support beyond the hospital, and greater awareness of palliative care to those who need it most.

Holistic care

We provide specialized, compassionate care to children and families through Music and Play Therapy & Psychological Support. We help children identify and express emotions and cope with their illness through art, play and music. Likewise, we use interactive therapy to facilitate children’s goals and quality of life
We aim to ensure toys and arts & crafts for play are always available for children dealing with serious illness. We believe this is vital to provide respite from the constant stress and anxiety associated with medical treatments and admissions. This helps children maintain a sense of normalcy and continuity with their everyday life, even in challenging environments like hospitals.
Here are some of the methods we use:

Sand tray with animal figurines

Play therapy

Play therapy refers to many treatment methods, all applying the therapeutic benefits of play. Play therapy differs from regular play in that the therapist helps children to address and resolve their own problems. This form of therapy allows children to change the way they think about, feel toward, and resolve their concerns. Even the most troubling problems can be confronted in play therapy and lasting resolutions can be discovered, rehearsed, mastered and adapted into lifelong strategies.
Play therapy can spark rich conversations that help facilitate understanding and resolution of issues of a child and their family.

Therapist playing guitar

Music Therapy

Music therapy offers comfort, connection, and joy for children receiving palliative care. Through singing, playing instruments, or simply listening, music helps children express emotions that may be hard to put into words. It can ease anxiety, reduce pain, and create moments of calm and happiness. Music therapists tailor each session to a child’s age, energy, and interests — sometimes involving family members to share in the experience. 
Music therapy can also help children cope with procedures - offering distraction, reducing fear, and giving them something familiar to hold on to.

Child painting medical doll

medical dolls

Medical dolls are used in palliative care to help children understand their medical treatments and express emotions in a safe, familiar way. Caregivers, doctors and nurses use the dolls to show what will happen during procedures in simple, reassuring ways to reduce anxiety and encourage communication. 
Children can touch and play with the dolls, helping them understand and express how they feel. Through this kind of play, families and care teams can ease fear, build trust, and support each child’s sense of comfort and control.
Medical dolls can empower a child about to undergo procedures

Child writing note to family

Communication tools

Palliative care aims to provide holistic support to children living with a serious or incurable illness. To meet this aim, there has to be a trusting relationship and mutual respect between healthcare providers and the children. Skilful communication is required to build rapport and to enable a child to share their hopes and goals. Often an understanding about their feelings and thoughts can be developed from communication during simple activities of reading, drawing, doing crafts or play.

Support Beyond the Hospital

We offer Family Counselling & Bereavement Support for siblings, parents and caregivers where they need it most, these are essential parts of palliative care, helping families cope with the emotional and practical challenges of a child’s illness and loss. These services provide a safe space to share feelings, strengthen communication, and find comfort together. Support continues beyond a child’s passing, guiding families through grief with compassion and understanding.
Here are some of the methods we use:

Child working with therapist

psychosocial guidance and emotional care

Psychosocial guidance and emotional care support children and families as they navigate the challenges of serious illness. Our care team helps them express feelings, manage stress, and find strength in their relationships. Through gentle conversations, creative activities, and a listening presence, we foster emotional well-being and help families feel supported, understood, and less alone on their journey.

Family listening to educator

Volunteer educators to families

Volunteer educators support families by helping them understand their child’s care, treatments, and ways to provide comfort at home. They offer clear, compassionate guidance — answering questions, demonstrating simple techniques, and sharing practical tips. This helps families feel more confident, informed, and empowered in caring for their child.

Getting respite in the fields

Respite to caregivers

Respite care gives parents and caregivers time to rest and restore while ensuring their child continues to receive compassionate attention. Trained volunteers or care staff step in to provide supervision, comfort, and companionship for the child. This vital support helps families maintain their strength, balance, and emotional well-being over the course of their caregiving journey.

advocating Palliative care 

We are constantly work to raise awareness about paediatric palliative care so that more families understand their options and can access essential care, ensuring families know where to turn for help.

You Are Not Alone booklet

bringing awareness to families

Many families have never heard of paediatric palliative care until they need it. We help parents understand that it’s not about giving up—it’s about improving comfort, managing symptoms, and supporting the whole family, from diagnosis through every stage of care.
We guide families to recognize the range of care and support services available to them—from pain management and therapy to counselling and respite care—so they never feel alone or unsure where to turn.
We encourage open, compassionate discussions between families and healthcare providers, ensuring parents have the information and confidence to ask questions and make informed choices for their child.
**Get the free "You are not alone" booklet on paediatric palliative care here.

Patients and families on group Zoom call

Community Awareness & Education

We engage local communities through workshops, talks, and outreach programs to help families, teachers, and caregivers understand what paediatric palliative care is—and how it can bring comfort, dignity, and hope to children with serious illnesses.

Get the "You are not alone: Advice for parents of children with serious illnesses" booklet.